Privacy Policy

Privacy Policy

At PetNuzzle.shop, we value the trust you place in us when sharing your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and interact with our services.


1. Who We Are

PetNuzzle.shop is an online store dedicated to bringing together the love of pets and the power of online radio. We offer pet-themed products, sound gear, and curated audio experiences for pets and their owners. Your privacy is important to us, and we are dedicated to safeguarding the data you share with us.


2. Information We Collect

We may collect the following types of information when you use our site:

  • Personal Information: Name, email address, phone number, shipping/billing addresses, and payment information.

  • Order Information: Products purchased, order status, and preferences.

  • Technical Information: IP address, browser type, device data, site usage data (e.g., pages viewed, time spent).

  • Cookies & Tracking Data: Used for analytics, site improvement, and to personalize your experience.


3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Send email updates, including order confirmations, product recommendations, and promotional content (only if you’ve opted in)

  • Improve our website and user experience

  • Prevent fraud and ensure compliance with legal obligations

  • Customize the audio and content we offer for pets and pet owners


4. How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third-party partners to help us operate our store and provide our services:

  • Payment processors (e.g., Stripe, PayPal) to process your transactions

  • Shipping carriers to fulfill your orders

  • Email marketing platforms (for promotional emails, if subscribed)

  • Analytics services (e.g., Google Analytics) to improve user experience

  • Legal authorities if required by law or to protect our rights

All partners we work with are required to handle your personal information in a secure and compliant manner.


5. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access, update, or delete your personal information

  • The right to request a copy of your data

  • The right to opt-out of marketing communications

  • The right to request data correction or portability

To exercise any of these rights, please contact us at [insert email address].


6. Data Retention

We retain your personal data only as long as necessary for fulfilling orders, legal obligations, and customer support. You may request that we delete your data at any time, and we will honor your request within the bounds of applicable law.


7. Cookies & Tracking

We use cookies to enhance your experience on our site, including:

  • Remembering your cart and preferences

  • Analyzing website traffic

  • Supporting social media integrations and content personalization

You can manage or disable cookies through your browser settings. Disabling cookies may limit some features of the website.


8. Children’s Privacy

PetNuzzle.shop is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us, and we will delete it.


9. Security

We implement industry-standard security measures, including encryption and secure payment gateways, to protect your personal data. While we strive to maintain the highest level of security, please note that no data transmission over the internet is completely secure.


10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. By continuing to use our site, you accept any changes made to the Privacy Policy.